Natural Voodoo / Impure Pleasures / Sales & Specials

Order Processing Time
Current turn around is 7 to 10 business days

Contact Information
By Email: tod@universalvoodoo.com
By Phone: 612-861-3372

Domestic Shipping Rates & Methods
Free shipping on orders of $100.00 or more. Orders up to $99.99 ship for a flat rate of $8.00.
All USA orders ship USPS Priority Mail with delivery tracking and insurance.

International Shipping Rates & Methods
International orders ship at cost. You will be refunded any shopping cart overcharge after your order ships.
Shipping method will be the lowest cost option available unless requested otherwise.

Order Confirmation & Shipment Notice
You will receive an order confirmation from Paypal shortly after placing your order.
You will receive a shipping notice from Universal Voodoo on the day your order ships.
USA orders will also receive a delivery tracking number with that notice.

Return Policies
Unused simmering wax may be returned for a full cash refund on the cost of the item(s) within 7 days of receiving your order. Potpourri pillars are made fresh when ordered and can not be added back into stock. If you are unsure of your fragrance selection, please order a sample sized item of the blend before investing in a pillar. With the exception of a mistake made on our part, sample oil vials and opened oil bottles are not returnable. If you are returning items for personal taste reasons (you don't care for a fragrance, etc.), then the cost of shipping must be covered by you. If there was a mistake made in the filling of your order or making of your product, then all cost involved in returning the product(s) will be refunded as well.

Customer Privacy & Payment Security
Universal Voodoo offers a fully secure, PayPal verified online shopping cart system to safely place your order using any major credit card (Visa, Discover, MasterCard & American Express), Echeck or banking funds transfer. PayPal is certified with the Better Business Bureaus' BBBOnLine Privacy Program and is a licensee of the TRUSTe Privacy Seal Program. Your payment information is so well protected, even we don't see it.

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